Fully managed customer support reps starting $7/hr

Trusted By

  • Logo with the text 'REM BLAIR' and a circular icon featuring abstract waves.
  • LocalShift logo featuring a stylized map pin design
  • Logo of Project Solar with an orange roof icon and text on a white background.
  • Route logo with a stylized blue arrow and the word "ROUTE"
  • "Axomo" logo in blue cursive font on white background.
  • Derrico Design Company logo with bold, stylized font.
  • P1 Distribution logo with checkered flag design in black on a white background.
  • Vantaze logo with stylized letter and dot icon on white background.
Reviewer

"Cloud 9 has been awesome. This is my first time venturing into hiring offshore and they've helped it go so smoothly, from vetting potential hires, setting up appointments, to helping with performance and managing hires. Would recommend them to anyone looking to hire offshore"

Brian Anderson- VP of Operations @ Project Solar

What sets us apart

Most overseas recruiting companies pass off all management and outcomes, but Cloud 9 stays with you every step of the way to ensure maximum results.

Comparison chart showing 'Cloud 9,' 'Competitor,' and 'In-house' benefits. 'Cloud 9' has pricing $7-13/hr and offers shared management, remote screen monitoring, unlimited replacements, and simple payroll. 'Competitor' priced $11-15/hr with only unlimited replacements. 'In-house' priced $19-25/hr with shared management. Check marks indicate available benefits.
We provided monthly check-ins

Shared Management

On top of your touch points with the reps, we also check-in with the reps daily to ensure that they are producing the results you want.

Hubstaff dashboard showing work activity and screenshots on Feb 1, 2024. Includes data on worked time, focus, and meetings with visual graphs and screenshots of various tasks such as product design and coding activity.

Remote Screen Monitoring

We use a tool called Hubstaff which allows us to monitor in real time output and performance. We grant you access to checkin on them at any point.

Hand holding various Euro and a US dollar banknotes against a turquoise background.

Simple Payroll

We handle all payroll, currency exchange, and international taxes for you.

Virtual Assistants so good you will be on Cloud 9

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Virtual Assistants so good you will be on Cloud 9 >

Active Team Members

Number 185 on blue background

English Speaking Candidates

Number 12,500 plus on light gray background

Countries with active team members

Black number eight on a light blue background

Reviews

  • Route logo with blue icon on a white background

    "Top notch sevice! Very easy to onboard, and our VA was exteremly responsive, with a high quality of work"

    McLeod Abbott- Chief of Staff

  • Project Solar logo featuring stylized house roof icon and text

    "Cloud 9 has been awesome. This is my first time venturing into hiring offshore and they've helped it go so smoothly, from vetting potential hires, setting up appointments, to helping with performance and managing hires. Would recommend them to anyone looking to hire offshore"

    Brian Anderson- VP of Operations

  • LocalShift logo with stylized location pin icon

    "You hear about outsourcing work, but it can be daunting. Cloud 9 made it so easy, and they still help manage my VA today, and ensure he is crushing it"

    Bentz Edwards- Co-Founder

  • Logo with text "REM BLAIR" and a circular icon featuring a stylized wave.

    "We just needed someone to handle CS emails, and post on Instagram for us, and Cyren has done that and more! Can't wait to go meet her in person some day in the Philippines"

    Morgan Woodside- Co-Founder